Location

Tampa

Description

Position Summary:

Our Administrative Assistant is the first point of contact for guests in our local office as well as to those calling into our main business line.  This is a key position in our office that provides day-to-day administrative support to our senior executives, Behavior Analysts, and Training Specialists.  This position reports directly into our Program Director providing general office support with a variety of clerical related tasks and activities.

  • Greet and check-in clients and visitors in a polite, prompt, and helpful manner.
  • Answer phone in a pleasant and timely manner and direct calls accordingly.
  • Make outgoing calls to confirm client appointments.
  • Assist with maintaining client files.
  • Assist with maintaining personnel files.
  • Maintain a clean, orderly lobby/waiting area.
  • Provide excellent customer service.
  • Assist in event planning.
  • Conduct weekly inventory of supplies.
  • Distribute incoming mail/faxes to staff in a timely manner.

Qualifications

  • Education: Bachelors Degree; or Associate Degree with two (2) years of relevant experience preferred.
  • Clerical experience strongly preferred.
  • Must be able to multi-task effectively.
  • Excellent organizational skills.
  • A working knowledge of medical and insurance terminology preferred.
  • Must be able to demonstrate exceptional verbal, analytical and written communication.
  • Ability to respond to instructions and pre-established guidelines to perform the functions of the position.
  • Ability to work independently with minimal supervision.
  • Must be proficient in MS Office (including Word and Excel).
  • Knowledge of how to use office equipment including phone, computer, fax, printer, laminator, etc.
  • Regular attendance is essential for success in this position.

Benefits

  • PTO
  • Paid holidays
  • Health insurance (medical, dental and vision)
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